Have questions? Need to do a return or an exchange? No problem!
Just send an email with the form below and include your order number in message section, or email us at firstname.lastname@example.org.
Someone will reply in 24 hours.
You may also find our Return & Refund Policy as below.
If you are not completely satisfied with your purchase, we will happily accept your brand new merchandise in unused condition within the 30 days first of purchase for a refund or an exchange (excluding the shipping charges), subject to the following conditions:
1. All return items must be in its original condition which means the products cannot be worn, washed, or tampered in any way.
2. If you request a refund, the original price you paid minus the shipping charges will be credited back to your account after we receive the item back and have confirmed that all return conditions have been met.
3. All refunds will be issued in the form of which the original payment was made, and it may take up to 1-2 business days.
4. Make sure you have a tracking number for the return package – we will not be responsible for any lost packages during the return transit.
Once we receive your return item, we will notify you via email along with your new tracking number for your replacement or your refund confirmation.